FREQUENTLY ASKED QUESTIONS

ABOUT OUR MAGNETS

At Nifty Magnets, we create high-quality, personalised photo fridge magnets that turn your memories into daily smiles. From choosing the perfect size and set to receiving your finished magnets, the process is simple, seamless, and enjoyable.

Every order is backed by friendly, responsive customer service – because your happiness matters as much as the magnets themselves.

How do I place an order?

Select your product, size, and set. Upload your photos, crop and adjust as needed, then add to cart. Enter your details, confirm, and relax – we’ll take care of the rest.

For full instructions, see our How to Order page.

What sizes and sets are available?

Choose from small keepsakes to larger statement pieces. Measurements include the white frame where applicable. Sets are available in 6, 9, 12, or other quantities, depending on how many memories you want to display.

What photo quality should I upload?

Use clear, high-resolution images. Photos from your phone or camera usually work well. Avoid blurry, pixelated, or heavily cropped images for the best print quality.

Do you offer gift vouchers?

Yes, we do! Our gift vouchers make the perfect present when you’re not sure which designs or photos to choose. Simply purchase a voucher and let the recipient create their own custom photo magnets or pick their favourites from our Nifty Fridge Art collection.

Do you offer bulk orders?

Absolutely! Perfect for events, promotions, or large family gatherings. Bulk orders are available in sets of 25 or more, with special pricing. For custom quotes, complete the enquiry form on our Wholesale Orders page.

How long does processing take?

Orders are usually processed within 2–3 business days, including photo preparation, printing, and quality checks.

What delivery options are available?

We deliver nationwide from Cape Town via trusted couriers. Standard delivery usually takes 2–3 business days once dispatched, depending on your location.

What is your returns policy?

Custom-made magnets cannot be returned due to a change of mind. If your order arrives damaged or with a printing error, contact us within 7 days with a photo, and we’ll assist.